Introducing the new and improved Living Care website
18/7/2024
Have you received an appointment for an endoscopy with us but have questions about the next steps? Please read the FAQ questions towards the bottom of this page.
We are driven by the belief that quality brings its rewards. We see outstanding quality within our services, we have strong outcomes for our patient care and our ratings on patient satisfaction are high. Our average for the last three months is 98% of individuals would highly likely or likely recommend us as a provider of choice for their friends and family
Whilst most healthcare organisations require a GP referral for a specialist service, here at LivingCare we can produce that GP referral for you through our team of Private GPs
With one phone call, one email or one message we can get you booked in for a consultation.
We do not want you waiting around feeling ill. We will let you choose when you come and see us, rather than telling you when we are free.
Our specialist consultants can provide a full pathway including some of the best technology in the world. We can provide you with support from first symptoms through to investigation and treatment.
Your healthcare journey in 4 easy steps...
Give us a call or use our contact form below to get in touch with us.
Within 24 hours by somebody from our team.
We'll offer you an appointment date and time to suit you.
Attend your appointment on your chosen date and time to see our highly qualified consultant.
We'll refer you for any further tests, treatments or reviews you might need, and take care of the booking processes following your appointment.
LivingCare is proud to provide services on behalf of the NHS. We offer quality healthcare provision as a regulated provider of care. Patients are able to receive selected treatments, paid for by the NHS, with a GP referral through the e-Referral System. The NHS provider network is made up of NHS and independent providers that deliver outstanding clinical care to the communities we all serve, helping to tackle NHS waiting lists.
You have been booked into an appropriate appointment in line with the urgency of your referral. It is important that you try to be available for the first booked appointment we give you.
We understand however, that life can get in the way, and if you need to amend this appointment, please let us know in good time so we can reschedule. For an endoscopy procedure we require roughly 1 weeks notice to cancel.
You will have received an appointment letter from us, which contains important information regarding preparing for your procedure, as well as information about the procedure itself so that you know what to expect before you arrive.
If you are on certain prescription medication or have complex medical history, one of our nurses may schedule a pre-op assessment telephone call with you. You will be made aware if this is the case.
Endoscopy procedures are classed as an aerosol generating procedure - Which means if you are infected with COVID-19, this may be released into the theatre room during your procedure which poses a risk to our clinical team.
To keep our staff and patients safe, we swab all Endoscopy patients prior to their procedure to prove that they are not infected with COVID-19. This takes place 3-4 days before your procedure, and you must self isolate from the time of your swab.
LivingCare work with the NHS to reduce waiting lists and add capacity across Yorkshire. We work with all local GP surgerys to accept referrals direct, as well as with local hospitals.
It's likely that you've seen your GP or Gastroenterologist recently and they have referred you for a procedure. We work with local clinicans in clean, modern facilities, and you will receive the same level of care as you would at your local hosptial - So don't feel as though you need to be referred back to the hospital!
If you require sedation for your appointment, you must not drive yourself home or travel home on your own, and we request that you arrange someone to travel home with you, this can be either by driving you or by taxi.
With COVID-19 guidance, the person accompanying you to your appointment cannot wait in our clinics whilst you are having your procedure as we are trying to minimise the number of people in our facilities.
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To help us deal with your enquiry more quickly, please make sure you provide the following information where possible:
- The name of the clinic you are enquiring about
- If you are enquiring about NHS or private services
- Any other information that you think will help our team direct your enquiry to the right person
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