all about
you.
At LivingCare we treat each patient as what they are. A true individual. We provide you with a complete bespoke offer that considers who you are, how we can best meet your needs, provide you with timely consultations and treatments which are convenient to you.
We make it easy for you to get the care you need and deserve. Our clinicians will ensure that our care is provided around you, for you.
From the moment you contact us, you will have one of our team to liaise with. They will be your named contact throughout your journey. All our team will wrap around you and ensure you can get well, and back living your life as soon as possible.
(Swab testing, antibody,
travel certificates & return to work)
(Assessment &
treatment for
abdominal conditions)
(Assessment &
treatment for ear,
nose & throat conditions)
gastroscopy.
sigmoidoscopy.
colonoscopy.
urology
ultrasound.
(Assessment & Treatment
for eye conditions)
x-ray.
(Minor illness, Referrals,
Prescriptions & Blood Tests)
paying for
yourself.
At LivingCare, we understand that immediate access to healthcare is sometimes essential. With our self-pay service, there are no waiting lists. Within 24 hours, you will be offered a consultation date to see a medical professional that is convenient for you.
We provide a service that means you won't be hanging around wondering what's next. Our expert team can give you an assessment and treatment within 1 week of your consultation.
Your consultation and any tests, scans or investigations will be charged separately, however all of these costs will be quoted to you before anything commences and you are under no obligation to continue your treatment with us unless you are happy to do so.
private
healthcare
insurance.
If you are paying for your procedure or treatment with medical insurance, you will need to liaise closely with the insurance provider throughout the process.
Before attending your first appointment, you should contact your insurance company to check that that your condition is covered for all stages of treatments.
You will need to visit your GP and ask them to refer you to The LivingCare Group at Thorpe Park Clinic for a private procedure. Your GP will write a letter of referral and then either you or your GP can contact us to arrange your first appointment.
When you attend Thorpe Park Clinic for for initial consultation you will need to bring with you:
-
Medical insurance registration documents
-
Completed claim form/proof of pre-authorisation by your insurance company.
The payment process
For most patients, treatment costs are based on agreements with the insurance company and payment will be made direct by them.
Why would I use private healthcare over an NHS service?
Will using a private service affect my care with the NHS?
How soon can I be seen at LivingCare for a private service?
Why would I choose LivingCare over another private provider?
How do I pay for my private care?
Do I need a referral from my GP?
How do I book an appointment?
Do I need private health insurance to be seen?
You do not need health insurance to be seen at LivingCare. All our private services can also be accessed via our self pay option.
Can I be seen at LivingCare if I live overseas & I'm just visiting the UK?
You are still more than welcome to access any private LivingCare service, even if you are not a British citizen.
Will I need to stay overnight at LivingCare?
All our procedures will not require an overnight stay at our clinic. You are free to recover from the comfort of your own home.
Can I bring someone with me?
We understand that you may be worried or nervous about having a medical appointment/procedure, so if you’d like to bring a friend or family member with you, that’s absolutely fine. Just bring them along on the day.
Contact us today. We'll be in touch within 24 hours.
Contact us today. We'll be in touch within 24 hours.
Contact us today. We'll be in touch within 24 hours.
