Oral, head and neck cancer: signs, symptoms and when to seek help
23/4/2026
At LivingCare, we offer flexible payment options to make accessing expert care as straightforward as possible. Whether you're paying for your own treatment or using private medical insurance, our team is here to guide you every step of the way.
We provide two ways to cover the cost of your treatment:
A full price list of all our services can be viewed by clicking here.
Check your cover
If you have private medical insurance, contact your provider to confirm whether your treatment is covered before booking.
Arrange a GP referral (if needed)
Some treatments may require a referral before you can book. LivingCare can provide this through our Private GP service - no need to wait for your NHS GP.
Get authorisation (if using insurance)
Contact your insurer to obtain a pre-authorisation code. You'll need this when booking your appointment. Our private services team can provide any procedure codes or clinician details your insurer may ask for.
Book your appointment
Self-pay patients can book straight away. Insurance patients should have their authorisation number and policy number to hand.
If you choose to fund your own treatment, we offer clear, transparent pricing. Our team will provide a detailed quote before your appointment, so you know exactly what to expect. We accept all major credit and debit cards and bank transfers. We do not accept cash payments.
We also offer flexible payment plans for self-pay patients - speak to our team to find out more.
LivingCare is recognised by most major UK health insurers, including: Bupa, AXA, Aviva, Vitality, WPA




Once you have authorisation from your insurer, call our team to book. We'll deliver your care and liaise directly with your insurer for billing - so you don't have to.
Yes. Let your insurer know you're attending LivingCare and ask for a pre-authorisation code. You'll need this when booking.
A unique code from your insurer that authorises your treatment at LivingCare.
They may ask for the name of your consultant, the location, and a procedure code. Our private services team can provide all of this.
They may ask for the name of your consultant, the location, and a procedure code. Our private services team can provide all oThis depends on your policy. Your insurer will advise on any excesses when you obtain pre-authorisation.
If your insurer will not cover the full treatment costs, LivingCare will notify you in writing. You will then be liable to pay the outstanding amount.
Yes.
Yes, we will invoice your insurance company directly.
You will receive an invoice with any excess payments around 30 days following your treatment. However, if you know your excess amount from your insurer, you can pay in advance over the phone to the Accounts Department at 0113 2365 963, even before we issue an invoice.
It normally takes 1-3 business days.
This depends on the treatment. Many services can be booked directly, but some may require a referral. Contact us to check before booking.
Our private services team are happy to help with any queries you may have. You can contact them on 0113 2494655 or private.services@livingcare.co.uk.
Testimonials
“Fantastic and professional staff, my experience of using LivingCare was amazing, this is what the NHS should aspire to. I highly recommend LivingCare Leeds.”
Neil Rooney
30 January 2026
“A big thank you to all at livingcare thorpe park clinic. For looking after me. What a wonderful caring team of people. Yes there are people out there that care. There here. Keep up the good work that you do so well.”
Harold Sherwood
09 December 2025
“I had an appointment for a mri scan. I was seen promptly and with courtesy and respect.”
Jo Jackson
01 July 2025
“Had a phone call yesterday about an appointment for today, for an endoscopy; all staff were absolutely lovely, everything was explained properly and were really reassuring during the procedure. I would say the worst part was having the numbing...”
lauren tuohy
01 July 2025
“Shout out to the Team at Living care who took care of me for an ear treatment - amazing equipment, friendly, caring and on time. Loads of parking and gives me faith in how a health service can be. Thanks all.”
Corina Roobeck
01 July 2025
“Great experience! Staff help your throughout. Could not ask for more.”
Caroline Fier
27 June 2025
“Very fast appointment service, easy to get to and free parking! The staff were amazing as I was very worried about having an MRI after previous bad experience and I was reassured throughout and time was taken to explain everything :)”
Rachel Noon
27 June 2025
“The fact that there is loads of parking always takes the stress out of medical appointments. A lovely check in experience and then lovely surroundings to wait in, clean toilets too. Then a gorgeous introduction to the team, all checks were thorough...”
Katie Morris
27 June 2025
“MRI scans are not something you look forward to, but the care and attention extended toward me made the whole process more than tolerable. Thank you to the team at Thorpe Park”
David
25 June 2025
“Very efficient & friendly staff”
Stephen Marshall
22 June 2025
“Excellent communication prior to the appointment. Seen at allocated time, staff friendly and helpful.”
Graham Roe
18 June 2025