COVID-19 Testing

Statement 02/12/2020 23.00pm

At LivingCare, we recognise that it is sometimes necessary to have fast turnaround on COVID-19 Swabbing. Our service offers results is as little as 2 working days (48 hours) and can give you the answers you need.

Please note: We cannot offer advice on when you require your swab before travelling. Please take advice from your airline and/or the guidance of the country you are travelling to.

For patients that require a swab before travel, the report we issue by email is your "certificate" of results to fly  - We do not issue a separate "fit to fly" document as the report supplied is all you need.

We offer fast and easy access to appointments that suit you and your schedule. 

“We are aware of some customers experiencing difficulties in obtaining their results certificates at this time. 

In order to check if your results are back, please visit and log in to your account.

Our results process is fully automated and your certificate will be generated as soon as your sample is processed by the lab.

Our team are working our way through every enquiry and will respond to you as soon as possible if you have been in touch with us.

Thank you for your patience at this time”

If you are booking tests for multiple family members please book click and collect swabs online and select how many people you require swabs for.

PLEASE NOTE: All of our bookings must be made through our online booking syste - We don't accept bookings over the phone so please do not call us. 

We are also unable to offer advice on the correct time to have a swab, and you should take guidance from your airline or country of travel.

Full UK Government guidance on travel during the COVID-19 outbreak can be found here:

Click and Collect

Quick and easy test that you can perform yourself.

£95 including results to travel

Most popular

for travel


PCR Swab Test 

A test performed by our staff to determine if you currently have COVID-19

£135 including results to travel

Rapid Test

Rapid PCR test with same days results!

£195 including results to travel

Same day


Corporate Testing

Testing of your workforce either on site or externally.


From £100

Post and drop

A test posted to you  and dropped at one of our sites to determine if you currently have COVID-19


Antibody Test

A test to determine if you have had COVID-19


Why choose LivingCare for your

COVID-19 testing?

There are many reasons why you should choose LivingCare for your private COVID-19 testing in Leeds and Yorkshire.

  • We offer fast and easy access to appointments that suit you and your schedule. 

  • We offer swift access to results, with most being available within 48 hours. 

  • You can jump the queue, we aren't part of the national testing system, and we offer a fast, efficient service.

  • We use healthcare staff to perform your test, ensuring your peace of mind that it's done by professionals with the right skills.

  • Our services are available at competitive prices, we aren't a large corporate organisation and offer services that our communities require at a reasonable price.

Frequently asked questions

Which test do I need if I want to know if I currently have COVID-19?

In order to know if you currently have COVID-19, you will require a PCR swab test. This is the most common test and is often requested by schools or workplaces, as well as by airlines. Please note: We only allow online booking for PCR swab tests for patients without symptoms. If you have symptoms (including a continuous cough, high temperature or loss of taste/smell please call us to arrange your appointment.

Which test do I need to know if I have had COVID-19?

In order to tell if you have been previously infected with COVID-19 you can take an antibody test. This does not prove that you are immune to the disease but will give you the peace of mind of knowing if you've had it already or not.

Do you offer free testing on the NHS?

No, the only appointments you can book for COVID-19 testing with us are self pay private tests.

Who can I contact for more information?

For more information on our COVID-19 testing services, please read this FAQ and page thoroughly and book your appointment online.

How long will my results take?

We aim to return all swab test results within 2 working days (48 hours), and antibody tests within 4 working days.

How accurate are swab tests for COVID-19?

Our tests have been evaluated at 99% accuracy. No test is 100% accurate and a negative test therefore does not rule out previous COVID-19 infection.

Which test is right for me?

If you're currently showing COVID-19 symptoms (continuous cough, loss of taste/smell or a temperature) you will need to book in for a symptomatic swab test. If you are not showing symptoms of COVID-19 but would like to know if you are currently infected (reasons often include education, work or travel) you will need to book for a non-symptomatic or "asymptomatic" swab test. If you would like to know if you have previously had COVID-19, you will need to book in for an antibody test.

When is the best time for an antibody test?

Antibody tests are most effective after 14 days after the onset of symptoms.

How long before travelling do I need a test?

If you’re flying abroad, please book your appointment no earlier than 72 hours before your flight. Try to book as close to this timeframe as you can and no later than 60 hours before your flight. This is to make sure you don’t book too early before you travel. If you don’t book within this timeframe it’s possible you may not receive your results in time. The date and time the swab is taken will be shown on your swab report. If you are unsure of the time frame your airline requires you to be swabbed please check with your airline as we cannot advise.

What is your cancellation policy?

We do not offer refunds against any of our COVID-19 tests. The only exception to this is where you cancel with 48 hours notice in which case a full refund will be offered.

What is the best time for a PCR Swab test?

We cannot advise on the best time for an asymptomatic swab test, so please don't call us to ask. This guidance will have been issued from your airline or travel company.

What is an inconclusive result?

An inconclusive result is a result that is neither positive or negative. This kind of result isn't common but does occur from time to time. It will be necessary for you to have a retest, and LivingCare cannot be held acountable for any delays to travel as the result of an inconclusive test. Our team will contact you to arrange another swab appointment if you have an inconclusive result. Retests are chargeable at the discounted rate of £65.

I've tested positive, what does this mean?

A positive swab test for COVID-19 means that you currently have COVID-19. This doesn't mean you have symptoms, and it's entirely possible to be infected without knowing. Our tests are highly accurate, and are processed by a UKAS accredited lab. We have a zero tolerance of abuse to our staff and if you test positive please respect the test result, as well as our team. We know a positive result isn't the answer any of us want, but we have no bearing on the test result as they are independently processed.

When do I need to return my sample?

Samples MUST be dropped at our Thorpe Park Clinic no later than 16.15pm on the day you are returning to go to the lab on time. If you drop your sample off later than this time, no guarantees can be given as to the timescale of your results.

My result says "No Process" What does this mean?

Our lab process all samples they are able to test, but unfortunately do have to reject samples from time to time. A "No Process" result is where our lab are unable to test a sample and cannot therefore report a result. The reasons we can't test a sample are:

  • No sample date/time written on the order form by the customer
  • Sample date is outside of the 7 days processing window
  • Order form is missing from the pack returned by the customer
  • Name on the order form does not match the hand written name on the swab
  • DOB is different on the form to the DOB on the swab
If you have a "No Process" result, your sample is not allowed to be tested under UK lab guidance and must be disposed of. You should reschedule your travel and rebook your swab test. We do not offer refunds for no process results, as they are outside of our control.

All our private services are held at Thorpe Park Clinic; our purpose built modern facility based in Colton, Leeds.


Patients access the service from across the whole of West Yorkshire to come to our facility.  The clinic hosts a range of services that are available on the NHS and through our Private Patient Pathway.  The facility has a state of the art 3T Wide Bore MRI Scanner, X Ray and Ultrasound provision. It hosts fantastic services across many NHS Pathways. 

Thorpe Park Clinic is fully accessible, has transport routes from all over Leeds.  We welcome all referrals into Thorpe Park Clinic from across West Yorkshire.

© 2018 The LivingCare Group

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